FIVE STAR PAINTING OF WEST ORLANDO

PRIVACY POLICY

Last Updated: April 1, 2026

1. Introduction

At Five Star Painting of West Orlando, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our e-commerce website or when you provide your phone number to receive SMS communications from us.

2. Information We Collect

We may collect the following personal information:

  • Full name.

  • Email address.

  • Phone number (when voluntarily provided by you).

  • Shipping and billing address.

  • Payment information (processed securely by authorized payment providers; we do not store credit card data).

We do not intentionally collect personal data from individuals under 18 years of age.

3. How We Use Your Information

We use your information for the following purposes:

  • To process and manage your orders and payments.

  • To communicate with you about the status of your purchase or service.

  • To send you transactional SMS messages (confirmations, alerts, reminders) if you have given your consent.

  • To send you marketing and promotional SMS messages if you have given your explicit and optional consent.

  • To improve our products, services, and Site experience.

  • To comply with applicable legal and regulatory obligations.

4. SMS Communications and A2P Consent

Five Star Painting of West Orlando uses SMS messaging (A2P - Application-to-Person) to communicate with its customers. By providing your phone number and selecting the corresponding consent checkboxes on our forms, you agree to receive text messages from us.

4.1 Transactional Messages

These include order confirmations, shipping updates, account alerts, and service reminders. Message frequency may vary. Message and data rates may apply.

4.2 Marketing Messages

These include offers, promotions, and updates. This type of consent is completely optional and is not a condition for purchasing or using our services. Message frequency may vary. Message and data rates may apply.

4.3 How to Opt Out

You may stop receiving SMS messages at any time by replying STOP to the message received. For help, reply HELP. You may also contact us directly at the email address in the Contact section.

4.4 We Do Not Share Your SMS Consent with Third Parties

SMS consent will never be shared, sold, or transferred to third parties for their own marketing purposes. It is only shared with messaging platform providers that act on our behalf and under our instructions.

5. Sharing Information with Third Parties

We do not sell or rent your personal information. We may share it only with:

  • Payment service providers to process transactions securely.

  • Logistics companies to fulfill product shipments.

  • SMS messaging platform providers operating on our behalf.

  • Competent authorities when required by law.

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, alteration, or disclosure. However, no data transmission system over the Internet is completely secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy or as required by applicable law. Once your information is no longer needed, we will securely delete it.

8. Your Rights

In accordance with applicable privacy laws in Florida and U.S. federal legislation, you have the right to:

  • Access the personal information we hold about you.

  • Request correction of incorrect or incomplete data.

  • Request deletion of your personal information, subject to certain legal exceptions.

  • Withdraw your consent to SMS messages or promotional emails at any time.

To exercise any of these rights, contact us at: [[email protected]]

9. Cookies and Similar Technologies

Our Site may use cookies and similar technologies to enhance your browsing experience and analyze traffic. You may configure your browser to reject cookies, though this may affect some Site functionality.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by updating the date at the top of this document. We recommend reviewing it periodically.

11. Contact

If you have questions about this Privacy Policy, please contact us:

Five Star Painting of West Orlando

Email: [[email protected]]